{"id":74963,"date":"2025-12-02T17:22:18","date_gmt":"2025-12-02T16:22:18","guid":{"rendered":"https:\/\/new.stradadeiparchi.it\/un-nuovo-sportello-online-per-viaggiare-informati-e-senza-pensieri\/"},"modified":"2025-12-03T10:03:13","modified_gmt":"2025-12-03T09:03:13","slug":"a-new-online-help-desk-for-informed-and-carefree-travel","status":"publish","type":"post","link":"https:\/\/new.stradadeiparchi.it\/en\/a-new-online-help-desk-for-informed-and-carefree-travel\/","title":{"rendered":"A new online help desk for informed and carefree travel"},"content":{"rendered":"<p>Planning a trip on the A24 and A25 highways is now even easier thanks to Strada dei Parchi&#8217;s new <strong>Virtual Customer Service Desk.<\/strong> A service designed to offer quick and clear answers to users&#8217; most common needs, directly from the official website.<\/p>\n<p>The stradadeiparchi.it portal has always been a one-stop shop for those seeking information on roadways, tolls, scheduled closures and services. However, finding what you need immediately is not always easy. That&#8217;s why the online counter was created: an intuitive and well-organized shortcut that concentrates all the most useful functions in a single section, with accessible language and guided navigation.<\/p>\n<p>From the homepage of the site, the <strong>&#8220;Customer Support&#8221;<\/strong> box accompanies you before, during and after your trip. Do you want to calculate the toll before departure? Need a receipt or need to regularize a missed payment? Looking for information on traffic, compensation, or want to file a claim? Everything is just a click away, with online forms and detailed instructions.<\/p>\n<p>The <strong>video tutorial<\/strong> we offer in this article, divided <strong>into 5 handy<\/strong> navigable <strong>chapters<\/strong>, will guide you step by step to discover the main sections of the counter: <strong>Toll<\/strong>, <strong>Reimbursement<\/strong>, <strong>Damage Compensation<\/strong>, <strong>Complaints<\/strong>, <strong>Viability<\/strong> and <strong>Frequently Asked Questions<\/strong>. A true digital assistant that simplifies your highway experience.<\/p>\n<p><iframe loading=\"lazy\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/94UydrFGGqA?si=Y-Dc_1SPnnovnXMV\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Whether you are a casual user or a regular customer, the new counter is designed to save you time and offer you hands-on support, always available from your smartphone or computer.<\/p>\n<p>Watch the video and find out how to get the information you need right away.<\/p>\n<p>Have a good trip with Strada dei Parchi!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Planning a trip on the A24 and A25 highways is now even easier thanks to Strada dei Parchi&#8217;s new Virtual Customer Service Desk. A service designed to offer quick and clear answers to users&#8217; most common needs, directly from the &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"more-link\" href=\"https:\/\/new.stradadeiparchi.it\/en\/a-new-online-help-desk-for-informed-and-carefree-travel\/\"> <span class=\"screen-reader-text\">A new online help desk for informed and carefree travel<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4960],"tags":[],"class_list":["post-74963","post","type-post","status-publish","format-standard","hentry","category-actuality"],"acf":[],"featured_media_urls":null,"_links":{"self":[{"href":"https:\/\/new.stradadeiparchi.it\/en\/wp-json\/wp\/v2\/posts\/74963","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/new.stradadeiparchi.it\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/new.stradadeiparchi.it\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/new.stradadeiparchi.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/new.stradadeiparchi.it\/en\/wp-json\/wp\/v2\/comments?post=74963"}],"version-history":[{"count":2,"href":"https:\/\/new.stradadeiparchi.it\/en\/wp-json\/wp\/v2\/posts\/74963\/revisions"}],"predecessor-version":[{"id":74967,"href":"https:\/\/new.stradadeiparchi.it\/en\/wp-json\/wp\/v2\/posts\/74963\/revisions\/74967"}],"wp:attachment":[{"href":"https:\/\/new.stradadeiparchi.it\/en\/wp-json\/wp\/v2\/media?parent=74963"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/new.stradadeiparchi.it\/en\/wp-json\/wp\/v2\/categories?post=74963"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/new.stradadeiparchi.it\/en\/wp-json\/wp\/v2\/tags?post=74963"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}